Refund Policy

General Refund Conditions

HitlerAbi Store offers refunds under the following circumstances:

• Product not received within the estimated delivery time
• Product received is damaged or defective
• Wrong product delivered
• Product significantly different from description
• Order cancelled before dispatch

The following items are not eligible for refund:

• Items purchased on sale or with special discounts (unless defective)
• Perishable goods (food items, flowers, etc.)
• Personal care items (for hygiene reasons)
• Customized or personalized products
• Digital downloads and gift cards
• Items damaged due to misuse or normal wear

Alternative Contact Methods

You can also request refunds by:

• Email: hitlerabi63@gmail.com
• Phone: +91 7092381019
• WhatsApp: +91 7092381019

Partial refunds may be applicable in the following situations:

• Items with minor damage that don't affect functionality
• Partial order fulfillment (when some items in multi-item order are unavailable)
• Promotional discounts applied incorrectly
• Shipping cost refunds for delayed deliveries

The refund amount will be determined based on the extent of the issue and will be communicated before processing.

Instead of a refund, you may choose to exchange your item for:

• Same product in different size/color (if available)
• Different product of equal or lesser value
• Store credit for future purchases

Once your refund is approved, you can track its status:

• Check refund status in your account under "My Orders"
• Receive SMS/email notifications at each stage
• Contact customer support for updates

Refund statuses include: Request Submitted → Under Review → Approved → Processing → Completed

If your refund fails to reach your account:

• Check with your bank for any processing delays
• Verify that account details provided are correct
• Contact our support team with transaction details
• We will re-initiate the refund or provide alternative solutions

For bulk orders (quantities above 50 units or value above ₹50,000):

• Special refund terms may apply
• Refund processing may take additional time
• Dedicated account manager will handle your case
• Contact us before placing bulk orders to understand specific terms

For refund-related queries, contact us: